This year, the European Commission will propose a ‘New Deal for Consumers‘ – a revision of the EU consumer directives. This is why Ombudsmen from various sectors (energy, telecom, transport…) and academics (Professor Hodges, University of Oxford, and Professor Voet, KU Leuven) invite you to a roundtable on “Better Regulation: Ombudsmen in the New Deal for Consumers” on 22 February 2018 p.m. (Husa Hotel President Park, 44, Boulevard du Roi Albert II, 1000 Brussels).
The purpose of this roundtable is to discuss the role of Consumer Ombudsmen in critical sectors, i.e. the regulated sectors providing essential services for consumers, such as energy, water, telecom, banking, transport etc., in the framework of the upcoming New Deal for Consumers. Collective redress will also be one of the subjects of discussion.