Ombudsman Services Annual Report: 48,737 Energy Complaints Resolved in 2017
The UK energy ombudsman, Ombudsman Services, has published its annual report 2017. While energy-related complaints to the ombudsman remained relatively stable with only a slight increase (from 88,255 in 2016 to 88,423 in 2017), the number of complaints resolved increased to 48,737 (from 41,622 the year before). In 2017, switching replaced back-billing as the hot …
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