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National Energy Ombudsmen Network

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Friday, 12 March 2021Monday, 29 March 2021NEON

2020 Annual Report – The Catalan Ombudsman warns of the serious widening rights crisis during 2020

Monday, 15 February 2021Monday, 29 March 2021NEON

Belgian Federal Energy Ombudsman – first data shows a reduction in the number of complaints in 2020

ARERA Conciliation Service 2020
Monday, 8 February 2021Friday, 2 April 2021NEON

ITALY: ARERA Conciliation Service Annual Report 2020

Thursday, 7 November 2019Tuesday, 10 December 2019NEON

Cooperation needed to protect consumers buying bundled products

Tuesday, 1 October 2019Thursday, 28 November 2019NEON

Report on the Application of the ADR Directive – NEON Comments

Monday, 30 September 2019Monday, 30 September 2019NEON

NEON Annual Report 2018

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NEON is the European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. Our members have the public mandate to provide an easily-accessible and free-of-charge way to solve disputes between consumers and companies.

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