The Catalan Ombudsman calls for a new law on dispute resolution that guarantees the independence of the mediation body

The Catalan Ombudsman urges the authorities to accelerate the transposition of the 2013 Directive on Alternative Dispute Resolution. The Catalan Ombudsman, a member of NEON, also proposes to act in arbitration cases where the services can affect basic consumer rights. On Thursday 19 January, a workshop organised by the Ombudsman and business representatives at the headquarters …

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