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National Energy Ombudsmen Network

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Tag: Report

Tuesday, 6 February 2018Tuesday, 8 May 2018NEON

The number of complaints received by the Belgian Energy Ombudsman Service in 2017 continues to increase

Friday, 26 January 2018Friday, 26 January 2018NEON

Conclusions of the Morning Discussion on the 2 years of Consumer Mediation

Thursday, 2 March 2017Tuesday, 8 May 2018NEON

Great Britain: Energy complaints fall by a third in 2016

Friday, 12 February 2016Tuesday, 8 May 2018NEON

Conclusions on a Consumer Code for New Energy Consumers

Friday, 16 October 2015Monday, 7 May 2018NEON

NEON: 72,462 energy-related disputes handled in 2014

Tuesday, 8 September 2015Monday, 2 July 2018NEON

NEON provisional findings on the complaints of the future

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NEON is the European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. Our members have the public mandate to provide an easily-accessible and free-of-charge way to solve disputes between consumers and companies.

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