position paper

Position Paper: “Delivering a New Deal for Energy Consumers”

Position Papers / By

NEON, the National Energy Ombudsman Network, welcomes the European Commission Communication on “Delivering a New Deal for Energy Consumers”  which aims at putting consumers at the core of a thriving and functioning energy system. NEON believes the Commission should Foster an ambitious Consumer Code to protect end consumers, Look carefully at the needs and interests of the different categories of consumers and how the system …

Position Paper: “Delivering a New Deal for Energy Consumers” Read More »

NEON’s Position Paper on the Energy Union

Position Papers / By

NEON, the National Energy Ombudsman Network, is pleased to announce the publication of its position paper on the European Commission’s Energy Union. The paper provides NEON’s comments on the current proposal for an Energy Union, emphasising topics of relevance for consumers, in particular: Stakeholders’ shared responsibility on consumers’ engagement in the energy market; The tailoring of the Internal Energy Market …

NEON’s Position Paper on the Energy Union Read More »

NEON is the European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. Our members have the public mandate to provide an easily-accessible and free-of-charge way to solve disputes between consumers and companies.

Useful Links

Publications

Newsletter Sign up