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Tag: ombudsman

Friday, 23 February 2018Tuesday, 18 December 2018NEON

“Consumers are citizens with rights”: Conclusions of the round table on Ombudsmen in the New Deal for Consumers

Monday, 19 February 2018Tuesday, 8 May 2018NEON

The Catalan Ombudsman presents the 2017 Annual Report

Tuesday, 6 February 2018Tuesday, 8 May 2018NEON

The number of complaints received by the Belgian Energy Ombudsman Service in 2017 continues to increase

Friday, 26 January 2018Friday, 26 January 2018NEON

Conclusions of the Morning Discussion on the 2 years of Consumer Mediation

Friday, 2 June 2017Monday, 2 July 2018NEON

The 9th Citizens’ Energy Forum fosters the empowerment of out-of-court dispute resolution mechanisms

Thursday, 6 April 2017Tuesday, 8 May 2018NEON

Populism? Human Rights Regression and the Role of the Ombudsman, Barcelona, 3-4 April 2017

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NEON is the European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. Our members have the public mandate to provide an easily-accessible and free-of-charge way to solve disputes between consumers and companies.

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