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National Energy Ombudsmen Network

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Tag: Complaints

Friday, 23 February 2018Tuesday, 18 December 2018NEON

“Consumers are citizens with rights”: Conclusions of the round table on Ombudsmen in the New Deal for Consumers

Tuesday, 6 February 2018Tuesday, 8 May 2018NEON

The number of complaints received by the Belgian Energy Ombudsman Service in 2017 continues to increase

Friday, 26 January 2018Friday, 26 January 2018NEON

Conclusions of the Morning Discussion on the 2 years of Consumer Mediation

Wednesday, 3 May 2017Tuesday, 8 May 2018NEON

Belgian Federal Energy Ombudsman Service Activity Report: +31% complaints in 2016

Thursday, 2 March 2017Tuesday, 8 May 2018NEON

Great Britain: Energy complaints fall by a third in 2016

Thursday, 19 January 2017Tuesday, 13 November 2018NEON

The regional mediation service for energy from Wallonia (Belgium) is the newest member of NEON

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NEON is the European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. Our members have the public mandate to provide an easily-accessible and free-of-charge way to solve disputes between consumers and companies.

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