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National Energy Ombudsmen Network

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Tag: ADR

Friday, 23 February 2018Tuesday, 18 December 2018NEON

“Consumers are citizens with rights”: Conclusions of the round table on Ombudsmen in the New Deal for Consumers

Tuesday, 6 February 2018Tuesday, 8 May 2018NEON

The number of complaints received by the Belgian Energy Ombudsman Service in 2017 continues to increase

Friday, 26 January 2018Friday, 26 January 2018NEON

Conclusions of the Morning Discussion on the 2 years of Consumer Mediation

Friday, 2 June 2017Monday, 2 July 2018NEON

The 9th Citizens’ Energy Forum fosters the empowerment of out-of-court dispute resolution mechanisms

Second panel
Wednesday, 22 March 2017Tuesday, 13 November 2018NEON

Fair access to Energy Ombudsmen and ADR Schemes for all is necessary to build a true Energy Union: conclusions of NEON Event

Tuesday, 24 January 2017Tuesday, 8 May 2018NEON

The Catalan Ombudsman calls for a new law on dispute resolution that guarantees the independence of the mediation body

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NEON is the European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. Our members have the public mandate to provide an easily-accessible and free-of-charge way to solve disputes between consumers and companies.

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