ADR – NEON

23 February 201818 December 2018NEON

“Consumers are citizens with rights”: Conclusions of the round table on Ombudsmen in the New Deal for Consumers

6 February 20188 May 2018NEON

The number of complaints received by the Belgian Energy Ombudsman Service in 2017 continues to increase

26 January 201826 January 2018NEON

Conclusions of the Morning Discussion on the 2 years of Consumer Mediation

2 June 20172 July 2018NEON

The 9th Citizens’ Energy Forum fosters the empowerment of out-of-court dispute resolution mechanisms

Second panel

22 March 201713 November 2018NEON

Fair access to Energy Ombudsmen and ADR Schemes for all is necessary to build a true Energy Union: conclusions of NEON Event

24 January 20178 May 2018NEON

The Catalan Ombudsman calls for a new law on dispute resolution that guarantees the independence of the mediation body