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National Energy Ombudsmen Network

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5 March 20195 March 2019NEON

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NEON is the European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. Our members have the public mandate to provide an easily-accessible and free-of-charge way to solve disputes between consumers and companies.

NEON

EnergyOmbuds

  • EnergyOmbuds RT @ivanpearson : This useful @CEERenergy guide puts forward 10 principles for companies (in all sectors) offering bundled products, and 3 p…

    22 hours . reply . retweet . favorite

  • EnergyOmbuds This year the @CEERenergy @eu_acer #Retail #MMR will look at #bundledoffers for the 1st time ✔ Monitoring needed to… https://t.co/OIOI2EMYVU

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  • EnergyOmbuds RT @CEERenergy : Groebel @CEERenergy reports that up to 14% of Europe's population are energy poor. - They cannot be left out in the cold -…

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  • EnergyOmbuds RT @MarineCornelis : Main complaint categories: 1. Invoices & bills 2. Prices & Contracts 3. (Dis)connection issues @eu_acer @CEERenergy @E …

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  • EnergyOmbuds ➡️Integrate #dynamicprices into #pricecomparison tools ➡️Use supplier of last resort #SLR to engage customers in the market

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