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National Energy Ombudsmen Network

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30 October 201822 March 2019NEON

NEON Annual Report 2017: Number of Complaints Stable, but Issues Remain

4 October 20184 October 2018NEON

Ombudsman Services Annual Report: 48,737 Energy Complaints Resolved in 2017

1 October 201827 February 2019NEON

NEON Members Exchange on Complaints Related to Smart Meters

26 September 201826 September 2018NEON

The Belgian Energy Ombudsman initiates a collective redress action against hidden termination fees

27 June 201828 February 2019NEON

Market Design Trilogues: Do not leave Consumers in the Dark

25 June 201828 February 2019NEON

NEON Comments on the Review of Consumer Protection Directives

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NEON is the European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. Our members have the public mandate to provide an easily-accessible and free-of-charge way to solve disputes between consumers and companies.

NEON

NeonOmbudsman

  • NeonOmbudsman RT @Almeida_Lucila : Welcome, @Claudette_EUI , to the twitter's world. @Claudette_EUI is an AI that aims to Protect Consumers from unfair c…

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  • NeonOmbudsman Find more on #platforms #energy and #consumerrights on our webpage 👇 https://t.co/3keejsPTff

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  • NeonOmbudsman It is excellent news that booking platforms now comply with EU #consumerprotection rules - but the #Aribnb case sho… https://t.co/VPLpFZwITg

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  • NeonOmbudsman RT @ESRCjustenergy : What are consumers expectations towards the residual ombudsman service? Why are the dispute files incomplete? What cou…

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  • NeonOmbudsman @StGoemaere @EU_Consumer @SamenLevOpbouw @infoRWADE @Testaankoop @Luttepauvrete @beuc Hello @StGoemaere - no, it's… https://t.co/PN85ekla5O

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