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National Energy Ombudsmen Network

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7 October 20167 October 2016NEON

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NEON is the European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. Our members have the public mandate to provide an easily-accessible and free-of-charge way to solve disputes between consumers and companies.

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NeonOmbudsman #EU law does not preclude mandatory #ADR as long as access to court is preserved - ADR is not a substitute to the c… https://t.co/B2fThvP8lu

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NeonOmbudsman The weakness of the #ADR Directive is that it treats all forms of #ADR as equals says @shandsmith at @ErasmusESL … https://t.co/RoR4Rpv8v7

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NeonOmbudsman #ADR bodies must be closely monitored to ensure there is no bias says Frederique Coffre @med_energie at @ErasmusESL … https://t.co/H754OpImW2

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NeonOmbudsman Today our @shandsmith and Frederique Coffre @med_energie are at @ErasmusESL Talking about #ADR #ODR - Justice behin… https://t.co/pjqfGZhfS0

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NeonOmbudsman RT @OmbudServices : Our new website and brand launches next week. #Easier #Quicker #ConsumerFirst https://t.co/Ziqg8LaN02

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