Stakeholders’ activities


NEON representatives attend regularly European Commission meetings, conferences and workshops, organised by DG Justice & Consumers (Working group on e-billing and data management , consumers as energy market actors; and DG Energy (Working group on vulnerable consumers.
In particular, NEON members contributed to the Working Group Report on Alternative Dispute Resolution in the Energy Sector – Report prepared for the 4th Citizens’ Energy Forum – October 2011.

NEON is also represented at the annual London Citizens’ Energy Forum  and invited to present its position.
NEON maintains excellent relationships with the University of Oxford (Centre for Socio-Legal Studies and participated in several studies, workshop and working groups.
NEON was also invited in 2015 to a workshop on Out-of-Court Dispute Settlement in the Energy Sector  as a joint initiative by the Florence School of Regulation and the ERC-funded project on European Private Regulatory Law Project (EUI Law Department).  Please click to get the Workshop Highlights by FSR Energy and the interview with Ms Marine Cornelis, Secretary General of NEON.

On a daily basis, NEON members collaborate with authorities and regulators in Europe and worldwide in order to improve and reinforce consumer protection within the energy markets.