NEON

National Energy Ombudsmen Network

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Position Papers

15 July 20158 May 2018NEON

Position Paper: “Delivering a New Deal for Energy Consumers”

9 January 20158 May 2018NEON

NEON’s Position Paper on the Energy Union

19 June 20148 May 2018NEON

NEON welcomes the European Energy Consumers’ Rights brochure

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NEON is the European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. Our members have the public mandate to provide an easily-accessible and free-of-charge way to solve disputes between consumers and companies.

NEON

NeonOmbudsman

  • NeonOmbudsman @Energy4Europe @EU_Consumer #cleanenergyeu

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  • NeonOmbudsman While the reasons for this increase were complex, it was partly due to greater awareness of consumers, higher energ… https://t.co/eCS2gVsVfy

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  • NeonOmbudsman #fridayreads 🧐Did you know that in several EU countries customer complaints to independent dispute-resolution bodie… https://t.co/8bzr63j33J

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  • NeonOmbudsman According to @Marktwaechter the information and communication around the installation process and the management o… https://t.co/McBAUuESs4

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  • NeonOmbudsman Over the coming years, millions of households in 🇧🇪 🇫🇷🇩🇪 will need to have their #gas network and appliances change… https://t.co/6UJarbHsCf

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