NEON

National Energy Ombudsmen Network

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Members’ News

20 November 201820 November 2018NEON

French Consumers Better Informed but Subject to More Aggressive Marketing

13 November 201813 November 2018NEON

Ireland: Number of Energy Complaints Stable

4 October 20184 October 2018NEON

Ombudsman Services Annual Report: 48,737 Energy Complaints Resolved in 2017

26 September 201826 September 2018NEON

The Belgian Energy Ombudsman initiates a collective redress action against hidden termination fees

30 May 201830 May 2018NEON

French Energy Ombudsman Annual Report: Complaints Rise by 19%

19 April 201814 May 2018NEON

CRU Publishes Results of Energy Consumer Survey

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NEON is the European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. Our members have the public mandate to provide an easily-accessible and free-of-charge way to solve disputes between consumers and companies.

NEON EnergyOmbudsmen

NeonOmbudsman

  • NeonOmbudsman RT @egelynbraun : .@EU_Commission has launched a public consultation on the functioning of the #ConsumerCredit Directive 2008/48/EC ten year…

    12 hours . reply . retweet . favorite

  • NeonOmbudsman Our member @med_energie 🇫🇷 has adapted its #PriceComparisonTool to help citizens find information and compare… https://t.co/lxpLTJNUtm

    5 days . reply . retweet . favorite

  • NeonOmbudsman @JimField77 Hello Jim, Sorry to hear that. We are a European association and do unfortunately not deal with complai… https://t.co/1g36taMUzA

    1 week . reply . retweet . favorite

  • NeonOmbudsman RT @med_energie : L'Ă©nergie reprĂ©sente 8,5 % du budget des mĂ©nages. La facture moyenne s’élève Ă  environ 2 900 €, dont 52 % pour le logement…

    4 weeks . reply . retweet . favorite

  • NeonOmbudsman RT @OmbudServices : Did you know we resolved 48,737 #energy #complaints in 2017? If you have an issue with an energy provider that's been on…

    4 weeks . reply . retweet . favorite

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