Conclusions of the Morning Discussion on the 2 years of Consumer Mediation
On 9 January 2018, the French National Energy Ombudsman organised a Morning discussion in order to review the two years of consumer mediation in France since the enforcement of the ADR Directive. In the opening, Claude Nocquet, President of the Commission of Evaluation and Control of Consumer Mediation (CECMC), presented the rigorous conditions that a …
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