Energy Union

Annual Report 2020

2020 Annual Report – The Catalan Ombudsman warns of the serious widening rights crisis during 2020

The Ombudsman of Catalonia, Rafael Ribó, presented the Annual Report 2020, to the Catalan Parliament on 26 February 2021. Of the year of the COVID-19 the Catalan Ombudsman emphasizes the accessibility to healthcare, the inequality in the education, the vulnerability of the elders in residential care homes, the recklessness on the nature and environment, the housing …

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“Consumers are citizens with rights”: Conclusions of the round table on Ombudsmen in the New Deal for Consumers

On the 22nd of February, ombudsmen from different sectors, academics and stakeholder representatives from consumer organisations, regulators and businesses gathered for a round table on the role of ombudsmen in critical economic sectors and shared their expectations regarding the upcoming New Deal for Consumers, to be presented by the European Commission in April 2018. This …

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NEON on the Energy Union: considering new challenges for consumers

NEON, the National Energy Ombudsmen Network, welcomes the Energy Union Strategy which aims at providing secure, sustainable, competitive, and affordable energy for every European citizen. This holistic approach puts consumers at the core of the energy market. Consumer empowerment is a key word of the strategy, as they are expected to play an active role …

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