NEON

National Energy Ombudsmen Network

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NEON Annual Reports

30 October 201822 March 2019NEON

NEON Annual Report 2017: Number of Complaints Stable, but Issues Remain

4 September 20177 May 2018NEON

103,835 energy disputes handled in 2016: NEON annual report

15 June 20167 May 2018NEON

NEON: 92,335 energy-related disputes handled in 2015

16 October 20157 May 2018NEON

NEON: 72,462 energy-related disputes handled in 2014

22 October 20148 May 2018NEON

NEON: 48,866 energy-related disputes handled in 2013

NEON is the European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. Our members have the public mandate to provide an easily-accessible and free-of-charge way to solve disputes between consumers and companies.

NEON

EnergyOmbuds

  • EnergyOmbuds RT @CEERenergy : Groebel @CEERenergy at #En4Cit Citizens Energy Forum: #CEP empowers consumers to be active prosumers. Key Q is whether/how…

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  • EnergyOmbuds RT @rosariosstereso : Quite unexpected to hear at #En4Cit that almost half of the audience are not aware of their energy bill and that a sig…

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  • EnergyOmbuds RT @MarineCornelis : Building a consumer-centric transition supposes a holistic view on energy: 1️⃣comfort at home, heating 2️⃣control + con…

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  • EnergyOmbuds RT @Energy4Europe : The Citizens' Energy Forum's plenary discussions this morning focused on a fair & inclusive #energytransition for all. P…

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  • EnergyOmbuds RT @UtilityregCRU : Commissioner Aoife MacEvilly @UtilityregCRU is part of the panel in the opening session at the 11th Annual @eurireland C…

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