NEON

National Energy Ombudsmen Network

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NEON Annual Reports

30 October 201819 December 2018NEON

NEON Annual Report 2017: Number of Complaints Stable, but Issues Remain

4 September 20177 May 2018NEON

103,835 energy disputes handled in 2016: NEON annual report

15 June 20167 May 2018NEON

NEON: 92,335 energy-related disputes handled in 2015

16 October 20157 May 2018NEON

NEON: 72,462 energy-related disputes handled in 2014

22 October 20148 May 2018NEON

NEON: 48,866 energy-related disputes handled in 2013

NEON is the European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. Our members have the public mandate to provide an easily-accessible and free-of-charge way to solve disputes between consumers and companies.

NEON EnergyOmbudsmen

NeonOmbudsman

  • NeonOmbudsman RT @egelynbraun : .@EU_Commission has launched a public consultation on the functioning of the #ConsumerCredit Directive 2008/48/EC ten year…

    12 hours . reply . retweet . favorite

  • NeonOmbudsman Our member @med_energie 🇫🇷 has adapted its #PriceComparisonTool to help citizens find information and compare… https://t.co/lxpLTJNUtm

    5 days . reply . retweet . favorite

  • NeonOmbudsman @JimField77 Hello Jim, Sorry to hear that. We are a European association and do unfortunately not deal with complai… https://t.co/1g36taMUzA

    1 week . reply . retweet . favorite

  • NeonOmbudsman RT @med_energie : L'Ă©nergie reprĂ©sente 8,5 % du budget des mĂ©nages. La facture moyenne s’élève Ă  environ 2 900 €, dont 52 % pour le logement…

    4 weeks . reply . retweet . favorite

  • NeonOmbudsman RT @OmbudServices : Did you know we resolved 48,737 #energy #complaints in 2017? If you have an issue with an energy provider that's been on…

    4 weeks . reply . retweet . favorite

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