NEON

National Energy Ombudsmen Network

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NEON Annual Reports

4 September 20177 May 2018NEON

103,835 energy disputes handled in 2016: NEON annual report

15 June 20167 May 2018NEON

NEON: 92,335 energy-related disputes handled in 2015

16 October 20157 May 2018NEON

NEON: 72,462 energy-related disputes handled in 2014

22 October 20148 May 2018NEON

NEON: 48,866 energy-related disputes handled in 2013

NEON is the European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. Our members have the public mandate to provide an easily-accessible and free-of-charge way to solve disputes between consumers and companies.

NEON EnergyOmbudsmen

NeonOmbudsman

  • NeonOmbudsman RT @OmbudServices : Reduce the issues caused by poor customer experiences, whether they’re financial, physical or emotional. That’s our job…

    16 hours . reply . retweet . favorite

  • NeonOmbudsman RT @shandsmith : Maroš Šefčovič Vice President of European Commission closing the Citizens Energy Forum. Talking of the 4 Ds of the energy t…

    4 days . reply . retweet . favorite

  • NeonOmbudsman RT @CEERenergy : Bundled Products should be clearly established in general consumer law (not sectoral regulation). "@CEERenergy at Citizens'…

    5 days . reply . retweet . favorite

  • NeonOmbudsman RT @CEERenergy : Citizens' Energy Forum #En4Cit discuss #NewDeal : Redress. Enforcement and consumers enforcers (including sectoral regulator…

    5 days . reply . retweet . favorite

  • NeonOmbudsman Liability of aggregators and other innovative service providers needs to be thought about - rules need to look to t… https://t.co/JcPOQtAmYl

    5 days . reply . retweet . favorite

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