NEON

National Energy Ombudsmen Network

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NEON Annual Reports

30 October 201822 March 2019NEON

NEON Annual Report 2017: Number of Complaints Stable, but Issues Remain

4 September 20177 May 2018NEON

103,835 energy disputes handled in 2016: NEON annual report

15 June 20167 May 2018NEON

NEON: 92,335 energy-related disputes handled in 2015

16 October 20157 May 2018NEON

NEON: 72,462 energy-related disputes handled in 2014

22 October 20148 May 2018NEON

NEON: 48,866 energy-related disputes handled in 2013

NEON is the European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. Our members have the public mandate to provide an easily-accessible and free-of-charge way to solve disputes between consumers and companies.

NEON

NeonOmbudsman

  • NeonOmbudsman RT @Almeida_Lucila : Welcome, @Claudette_EUI , to the twitter's world. @Claudette_EUI is an AI that aims to Protect Consumers from unfair c…

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  • NeonOmbudsman Find more on #platforms #energy and #consumerrights on our webpage 👇 https://t.co/3keejsPTff

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  • NeonOmbudsman It is excellent news that booking platforms now comply with EU #consumerprotection rules - but the #Aribnb case sho… https://t.co/VPLpFZwITg

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  • NeonOmbudsman RT @ESRCjustenergy : What are consumers expectations towards the residual ombudsman service? Why are the dispute files incomplete? What cou…

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  • NeonOmbudsman @StGoemaere @EU_Consumer @SamenLevOpbouw @infoRWADE @Testaankoop @Luttepauvrete @beuc Hello @StGoemaere - no, it's… https://t.co/PN85ekla5O

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