NEON

National Energy Ombudsmen Network

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Activities

23 April 201930 April 2019NEON

After the Clean Energy Package: Towards a Prosumer-Rights Framework

12 March 201912 March 2019NEON

NEON Elects New Board

4 March 201924 April 2019NEON

Event: Collective Self-Consumption in Europe and Wallonia

1 October 201827 February 2019NEON

NEON Members Exchange on Complaints Related to Smart Meters

27 June 201828 February 2019NEON

Market Design Trilogues: Do not leave Consumers in the Dark

25 June 201828 February 2019NEON

NEON Comments on the Review of Consumer Protection Directives

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NEON is the European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. Our members have the public mandate to provide an easily-accessible and free-of-charge way to solve disputes between consumers and companies.

NEON

NeonOmbudsman

  • NeonOmbudsman RT @OmbudServices : Last night we were on BBC #watchdog discussing viewer complaints about a Big Six energy supplier. If you have an unresol…

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  • NeonOmbudsman French energy ombds @med_energie points out constant improvement of service, but regrets that #budget going down ye… https://t.co/SNpsStxU8Z

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  • NeonOmbudsman #energypoverty 🇫🇷 energy ombuds @med_energie calls for poor households not to be disconnected when they cannot pay,… https://t.co/ajRxC50Jev

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  • NeonOmbudsman More information and to access the annual report 👉 https://t.co/OOKOYPjlEv @beuc @Energy4Europe @CEERenergy @EU_Justice @EU_Consumer

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  • NeonOmbudsman Energy disputes in 🇫🇷 up by 16% - @med_energie regrets that suppliers still have not solved some basic issues linke… https://t.co/vrZTrPcaks

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