NEON

National Energy Ombudsmen Network

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Author: NEON

7 November 201910 December 2019NEON

Cooperation needed to protect consumers buying bundled products

1 October 201928 November 2019NEON

Report on the Application of the ADR Directive – NEON Comments

30 September 201930 September 2019NEON

NEON Annual Report 2018

20 September 201920 September 2019NEON

UK: Ombudsman Services Annual Report

22 July 201916 January 2020NEON

First decade of existence of the regional mediation service of Wallonia

27 June 201920 September 2019NEON

Ireland: CRU Publishes 2018 Customer Care Report

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NEON is the European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. Our members have the public mandate to provide an easily-accessible and free-of-charge way to solve disputes between consumers and companies.

NEON

EnergyOmbuds

  • EnergyOmbuds RT @FSR_Energy : “Households making the biggest effort to fund the #energytransition are the poorest ones.” Tune into #NetZero for Annette…

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  • EnergyOmbuds RT @UtilityregCRU : Switching energy supplier can be made easier using independent, CRU-accredited price comparison sites such as @bonkers_i …

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  • EnergyOmbuds RT @pdsutter : What are the implications of emerging digital technologies for EU liability legislation? 🤔 Or, who would bear what responsibi…

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  • EnergyOmbuds RT @Energy4Europe : The "Data driven energy ⚡️ services, how to engage consumers" workshop is taking place today, 21 January in Brussels. Or…

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  • EnergyOmbuds RT @ESRCjustenergy : We are delighted to announce that our team will be bringing together the work from our ESRC project in a monograph enti…

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