NEON

National Energy Ombudsmen Network

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Author: NEON

20 November 201820 November 2018NEON

French Consumers Better Informed but Subject to More Aggressive Marketing

13 November 201813 November 2018NEON

Ireland: Number of Energy Complaints Stable

30 October 201831 October 2018NEON

NEON Annual Report 2017: Number of Complaints Stable, but Issues Remain

4 October 20184 October 2018NEON

Ombudsman Services Annual Report: 48,737 Energy Complaints Resolved in 2017

1 October 20181 October 2018NEON

NEON Members Exchange on Complaints Related to Smart Meters

26 September 201826 September 2018NEON

The Belgian Energy Ombudsman initiates a collective redress action against hidden termination fees

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NEON is the European network of independent, not-for-profit consumer dispute-resolution services and ombudsmen active in the energy sector. Our members have the public mandate to provide an easily-accessible and free-of-charge way to solve disputes between consumers and companies.

NEON EnergyOmbudsmen

NeonOmbudsman

  • NeonOmbudsman RT @med_energie : Démarchage téléphonique : une proposition de loi pourrait empirer la situation, selon @afoc_nationale @clcvorg CNAFAL CSF…

    7 days . reply . retweet . favorite

  • NeonOmbudsman RT @EP_Sin gleMarket : Online platforms: improving transparency and fairness for EU businesses. Press release https://t.co/S1fEJ8H4lV @EP_Sin …

    2 weeks . reply . retweet . favorite

  • NeonOmbudsman RT @beuc : Consumers would more easily solve disputes with their electricity service provider if it was mandatory for energy providers to us…

    2 weeks . reply . retweet . favorite

  • NeonOmbudsman Jean Gaubert @med_energie : in the future people will consume less #energy but pay more - we need to be honest abou… https://t.co/T7WTopyw5w

    2 weeks . reply . retweet . favorite

  • NeonOmbudsman Jean Gaubert @med_energie says that the saving potential of #EVs needs to take into account the real needs of peopl… https://t.co/HZR3driHwZ

    2 weeks . reply . retweet . favorite

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