NEON unites consumer dispute-resolution services active in the energy sector. NEON members are autonomous and independent authorities that have received a public mandate and report to federal, national, regional or local authorities.
Collectively, our members help over 220 million Europeans find a free, quick and easy solution to their unresolved issues with their energy provider.
NEON members are established in the European Union (EU) and other European countries that have signed the Energy Community Treaty:
El Sindic – Catalonia (Spain)
Le Médiateur National de l’Energie – France
Energy Ombudsman – Georgia
Ombudsman Services – Great Britain
Commission for Regulation of Utilities – Ireland
CWaPE – Commission Wallonne pour l’Energie – Wallonia (Belgium)