Save the Date: Roundtable – Better Regulation: Ombudsmen in the New Deal for Consumers (22/02/2018)

In view of the foregoing New Deal for Consumers and the 2018 work programme of the European Commission and the strong emphasis on the revision of EU consumer rights directives, Ombudsmen from various sectors and academics (Professor Hodges, University of Oxford, and Professor Voet, KU Leuven) are joining force for a roundtable on the future of EU Regulation and the role of Ombudsmen on Thursday 22 February 2018 p.m., in Brussels.

The purpose of this roundtable is to discuss the opportunity to defend the ombudsman model in critical sectors, i.e. the regulated sectors providing essential services for consumers, such as energy, water, telecom, banking, transport, postal services etc. In those sectors, evidence shows that the ADR directive may not be sufficiently inclusive and the Consumer Ombudsman model appears indispensable. The roundtable will be a unique opportunity to share with academics, practitioners, and policy-makers, and engage in a strategy for the future of dispute resolution. Collective redress will also be one of the “hot topics” of the day.
More details and the agenda will follow soon.
For additional information and to register, please contact the Secretariat: neon[at]