- In 2016, more than 38,000 people contacted the Catalan Ombudsman; over 18,000 complaints were handled, including 463 in the field of energy, and 281 ex-officio actions were initiated.
- Shortcomings in regulations and excessive procedures prevent the exercise of rights in social matters
- The numerous complaints about urban projects show that measures, regulations and transparency need to be implemented to preserve the sustainability of the territory
- Rafael Ribó alert about several situations that can be interpreted as attacks on freedom of expression and other fundamental rights and freedoms
On 1st February, the Ombudsman of Catalonia, Rafael Ribó, submitted to the President of the Catalan Parliament, Carme Forcadell, the Annual report 2016 and a summary of all resolutions issued, which are available on the Ombudsman’s website www.sindic.cat.